We offer a standard 30-day onboarding period for all new customers where you can interact with our customer success executives through a one Zoom call, live chat and email. If you are looking for dedicated implementation assistance through our paid onboarding service, kindly schedule your onboarding call here.
Absolutely, just contact our sales team at [email protected] and will discuss a custom plan for you.
Yes, your LeadPie account will automatically show you the currency of your business address/country set up to your own account.
Yes! You can customize your own pipeline to fit your business needs, whether it's for your Customer Support, Sales, Onboarding, Hiring or Service Delivery. You can simply customize your pipeline by name & stage names.
We accept payments via Visa, MasterCard, American Express, Apple Pay and Google Pay. We also accept payments via bank transfer for annual subscriptions. For more details, please contact [email protected]
We require one month's notice at a minimum before any contract is cancelled. This allows us to tie things up on our end and prepare to transfer or delete your personal information. Please see our full terms and conditions here.
A small rebilling fee is applied to text and email outputs. This averages $0.031 per text and $0.0029 per email and $0.05 per minute for calls. each newly opened account gets a welcome credit of $20 for their email & text sending, which usually enough for regular transactional communications, so it's not something that most businesses will notice unless they're sending out thousands of emails every week.
Yes! While the website builder is super easy to use, and there are loads of amazing templates, we understand that you might not have the time to build your own website, so we can do it for you at a cost that will be decided on a case-by-case basis.
No, we only offer email, support tickets & live chat support at our opening hours Mon-Fri 9AM - 6PM (Eastern Time)
Please drop us an email at [email protected] with your questions and we'll be happy to assist you however we can.
